Data protection
1. Privacy at a Glance
General Information
General Information
The following information provides a simple overview of what happens to your personal data,
, when you visit this website. Personal data refers to any information that can be used to personally identify you.
For detailed information on data protection, please refer to our Privacy Policy, which is listed below this text.
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact information in the section titled “Information on the Data Controller” at
in this Privacy Policy.
How do we collect your data?
Your data is collected, first of all, when you provide it to us. This may include, for example, data
that you enter into a contact form.
Other data is collected by our IT systems automatically or with your consent when you visit the website.
These are primarily technical data (e.g., web browser, operating system, or the time the page was accessed).
This data is collected automatically as soon as you visit this website.
What do we use your data for?
Some of the data is collected to ensure that the website functions properly.
Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time to receive, free of charge, information about the source, recipients, and purpose of your personal data stored at
. You also have the right to request the correction or deletion of this data.
If you have given your consent to data processing, you may revoke this consent at any time with future effect at
. In addition, under certain circumstances, you have the right to request the restriction of the processing of your personal data at
. Furthermore, you have the right to file a complaint with the competent supervisory authority.
Please feel free to contact us at any time regarding this matter or any other questions you may have about data protection.
Analytics Tools and Third-Party Tools
When you visit this website, your browsing behavior may be analyzed for statistical purposes.
This happens mainly with so-called analysis programs.
You can find detailed information about these analytics programs in the following privacy policy.
2. Hosting and Content Delivery Networks (CDN)
External Hosting
External Hosting
This website is hosted by an external service provider (host). The personal data collected on this website,
, is stored on the host’s servers. This may include, in particular, IP addresses,
contact requests, metadata and communication data, contract data, contact information, names, website visits, and other data,
generated through a website.
The hosting provider is engaged for the purpose of fulfilling our contractual obligations to our potential and existing customers
(Art. 6(1)(b) GDPR) and in the interest of ensuring the secure, fast, and efficient delivery of our online service at
by a professional provider (Art. 6(1)(f) GDPR).
Our hosting provider will process your data only to the extent necessary to fulfill its service obligations
and will follow our instructions regarding this data.
We use the following web hosting provider:
STRATO
Pascalstrasse 10
10587 Berlin
STRATO
Pascalstrasse 10
10587 Berlin
3. General Information and Mandatory Disclosures
Privacy Policy
Privacy Policy
The operators of this website take the protection of your personal data very seriously. We treat your personal data at
confidentially and in accordance with applicable data protection laws and this Privacy Policy.
When you use this website, various types of personal data are collected. Personal data is data
that can be used to identify you personally. This privacy policy explains what data we collect at
and how we use it. It also explains how and for what purpose this is done.
Please note that data transmission over the Internet (e.g., when communicating via email) may be subject to security vulnerabilities
. It is not possible to completely protect data from access by third parties.
Note on the Data Controller
The controller responsible for data processing on this website is:
Ingo Kuhlmann
Marie-Curie-Straße 1,
26129 Oldenburg
Phone: 0441 21 98 89 50
Email: info@ikoffice.de
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Ingo Kuhlmann
Marie-Curie-Straße 1,
26129 Oldenburg
Phone: 0441 21 98 89 50
Email: info@ikoffice.de
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Retention period
Unless a more specific retention period is stated in this Privacy Policy, your personal data
will remain with us until the purpose of the data processing no longer applies. If you submit a valid request for erasure
or revoke your consent to data processing, your data will be deleted unless we have other legally
permissible grounds for storing your personal data (e.g., retention periods under tax or commercial law
). In the latter case, the data will be deleted once these grounds no longer apply.
Statutory Data Protection Officer
We have appointed a data protection officer for our company.
Thorsten Brendel
ViCoTec Internetsysteme GmbH & Co. KG
August-Wilhelm-Kühnholz-Straße 5, 26135 Oldenburg
Phone: +49 441 2057 222 0
Email: info@vicotec.de
Thorsten Brendel
ViCoTec Internetsysteme GmbH & Co. KG
August-Wilhelm-Kühnholz-Straße 5, 26135 Oldenburg
Phone: +49 441 2057 222 0
Email: info@vicotec.de
Notice Regarding the Transfer of Data to the United States and Other Third Countries
Our website incorporates, among other things, tools from companies based in the United States or other third countries that do not offer a level of data protection comparable to that of the EU (
). When these tools are active, your personal data may be transferred to these third countries (
) and processed there. Please note that these countries cannot guarantee a level of data protection comparable to that of the EU
. For example, U.S. companies are required to disclose personal data to
security authorities without you, as the data subject, having the right to challenge this in court. It therefore
cannot be ruled out that U.S. authorities (e.g., intelligence agencies) may process, analyze, and permanently store your data located on U.S. servers for
surveillance purposes. We have no
influence over these processing activities.
Withdrawal of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You may revoke any consent you have already given at
at any time. The lawfulness of the data processing carried out prior to the revocation remains unaffected by the revocation at
.
Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6, PAR. 1, SUBPAR. E OR F OF THE GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT
ON GROUNDS RELATING TO YOUR SPECIFIC SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA
. THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. YOU CAN FIND THE RESPECTIVE LEGAL BASIS
ON WHICH PROCESSING IS BASED IN THIS PRIVACY POLICY. IF YOU OBJECT
, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING
LEGITIMATE GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE
PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(
(1) OF THE GDPR).
IF YOUR PERSONAL DATA IS BEING PROCESSED FOR DIRECT MARKETING PURPOSES, THEN YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING PURPOSES BY EMAILING
.
THIS ALSO APPLIES TO PROFILING, TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT,
YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO
ART. 21(2) OF THE GDPR).
Right to File a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority,
, in particular in the Member State of their habitual residence, their place of work, or the location of the alleged
violation. The right to lodge a complaint is without prejudice to any other administrative or judicial
remedies.
Right to Data Portability
You have the right to have data that we process automatically at
—based on your consent or in fulfillment of a contract—provided to you or to a third party in a commonly used, machine-readable format. If you request at
that the data be transferred directly to another data controller, this will only be done to the extent that it is technically feasible at
.
Access, Deletion, and Correction
In accordance with applicable legal provisions, you have the right at any time to receive, free of charge, information about your personal data stored at
, including its origin, recipients, and the purpose of data processing, and, if applicable, the right
to have this data corrected or deleted. For this and any other questions regarding personal data, you can contact us at any time at
.
Right to Restriction of Processing
You have the right to request that the processing of your personal data be restricted. To do so, you can contact us at any time at
. The right to restriction of processing applies in the following cases:
- If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification process, you have the right to request that the processing of your personal data be restricted.
- If your personal data has been or is being processed unlawfully, you may request that the processing be restricted instead of having the data erased.
- If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of erased.
- If you have filed an objection under Article 21(1) of the GDPR, a balancing of your interests against ours must be conducted. Until it is determined whose interests prevail, you have the right to request that the processing of your personal data be restricted.
4. Data Collection on This Website
Cookies
Cookies
Our website uses so-called cookies. Cookies are small text files that do not cause any damage to your device
. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent
cookies). Session cookies are automatically deleted at the end of your visit. Permanent
cookies remain stored on your device until you delete them yourself or your
web browser deletes them automatically.
In some cases, cookies from third-party companies may also be stored on your device when you visit our website at
(third-party cookies). These enable us or you to use certain services provided by the third-party company
(e.g., cookies for processing payment services).
Cookies serve various purposes. Many cookies are technically necessary because certain website features would not work without them
(e.g., the shopping cart feature or the display of videos). Other cookies are used to analyze user behavior
or to display advertisements.
Cookies that are required to carry out the electronic communication process (necessary cookies), to provide
certain features you have requested (functional cookies, e.g., for the shopping cart feature), or to optimize
the website (e.g., cookies for measuring web traffic) are stored on the basis of Art. 6(1)(f)
of the GDPR, unless another legal basis is specified. The website operator has a legitimate interest
in storing cookies to ensure the technically error-free and optimized provision of its services. If consent
to the storage of cookies has been requested, the relevant cookies are stored exclusively
on the basis of this consent (Art. 6(1)(a) GDPR). Consent may be revoked at any time.
You can configure your browser to notify you when cookies are set and to allow cookies from
only on a case-by-case basis, to block cookies in specific cases or generally, and to enable the automatic deletion of cookies from
when you close your browser. If you disable cookies, the functionality of this website
may be limited.
If cookies from third-party companies or for analytical purposes are used, we will inform you separately about this in this
Privacy Policy and, if necessary, request your consent.
Cookie Consent with Usercentrics
This website uses Usercentrics’ cookie consent technology to obtain your consent to the storage of certain
cookies on your device or to the use of certain technologies, and to document this in compliance with data protection regulations at
. This technology is provided by Usercentrics GmbH, Rosental 4, 80331 Munich, website:
https://usercentrics.com/de/
(hereinafter “Usercentrics”).
When you visit our website, the following personal data is transmitted to Usercentrics:
- Your consent(s) or the revocation of your consent(s).
- Your IP address.
- Information about your browser.
- Information about your device.
- The date and time of your visit to the website.
Server Log Files
The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us at
. This information includes:
- Browser type and browser version.
- Operating system used.
- Referrer URL.
- Hostname of the connecting computer.
- Time of the server request.
- IP address.
Contact Form
If you submit inquiries to us via the contact form, we will store the information you provide in the inquiry form—including the contact information you provided on
—for the purpose of processing your inquiry and in case of follow-up questions.
We will not share this data without your consent.
The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your inquiry is related to the performance of a contract
or is necessary for the implementation of pre-contractual measures. In all other cases
, the processing is based on our legitimate interest in the effective handling of inquiries directed to us
(Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), provided that such consent was requested.
The data you enter in the contact form will remain with us until you request that we delete it, revoke your consent to its storage at
, or the purpose for storing the data no longer applies (e.g., after your inquiry has been processed at
). Mandatory legal provisions—in particular retention periods—remain unaffected.
Inquiries by email, phone, or fax
If you contact us by email, phone, or fax, your inquiry—including all personal data
contained therein (name, inquiry)—will be stored and processed by us for the purpose of handling your request.
We will not disclose this data without your consent.
The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your inquiry is related to the performance of a contract
or is necessary for the implementation of pre-contractual measures. In all other cases
, the processing is based on our legitimate interest in the effective handling of inquiries directed to us
(Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), provided that such consent was requested.
The data you send us via contact requests will remain with us until you request that we delete it, revoke your consent to its storage at
, or the purpose for storing the data no longer applies (e.g., after your request has been fully processed at
). Mandatory legal provisions—in particular statutory retention periods—remain unaffected
.
5. Analytics Tools and Advertising
Google Tag Manager
Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4,
Ireland.
Google Tag Manager is a tool that allows us to integrate tracking and analytics tools and other technologies into our website at
. Google Tag Manager itself does not create user profiles, store cookies, or
perform any independent analysis. It is used solely to manage and deploy the tools integrated through it.
However, Google Tag Manager does collect your IP address, which may also be transferred to Google’s parent company in the United
States.
The use of Google Tag Manager is based on Article 6(1)(f) of the GDPR. The website operator has a
legitimate interest in the quick and straightforward integration and management of various tools on its
website. If consent has been obtained, processing is carried out exclusively on the basis of
Article 6(1)(a) of the GDPR. Consent may be withdrawn at any time.
Google Analytics
This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited
(“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables website operators to analyze the behavior of website visitors. In doing so, the
website operator receives various usage data, such as page views, time spent on the site, operating systems used, and the user’s origin
. Google may aggregate this data into a profile that is assigned to the respective user or their
device.
Google Analytics uses technologies that enable user recognition for the purpose of analyzing user behavior
(e.g., cookies or device fingerprinting). The information collected by Google regarding the use of this
website is generally transmitted to a Google server in the United States and stored there.
The use of this analytics tool is based on Article 6(1)(f) of the GDPR. The website operator has a
legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
If consent has been requested (e.g., consent to the storage of cookies), processing
is carried out exclusively on the basis of Article 6(1)(a) of the GDPR. Consent may be revoked at any time.
Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For details, please see:
https://privacy.google.com/businesses/controllerterms/mccs/.
Google Ads
The website operator uses Google Ads. Google Ads is an online advertising program provided by Google Ireland Limited
(“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads allows us to display ads in the Google search engine or on third-party websites when
users enter specific search terms into Google (keyword targeting). Furthermore, targeted ads can be displayed based on
the user data available to Google (e.g., location data and interests) (audience targeting).
As website operators, we can evaluate this data quantitatively by, for example, analyzing which
search terms led to the display of our ads and how many ads resulted in corresponding clicks
.
Use of this service is based on your consent pursuant to Article 6(1)(a) of the GDPR and Section 25(1)
of the TTDSG. You may withdraw your consent at any time.
Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For details, see:
https://policies.google.com/privacy/frameworks
and
https://privacy.google.com/businesses/controllerterms/mccs/.
IP Anonymization
We have enabled the IP anonymization feature on this website. As a result, Google truncates your IP address within
from member states of the European Union or in other signatory states to the Agreement on the European
Economic Area before it is transmitted to the United States. Only in exceptional cases is the full IP address transmitted to a Google server
in the United States and truncated there. On behalf of the operator of this website, Google will use this information
to evaluate your use of the website, to compile reports on website activity, and to provide other
services related to website and internet usage to the website operator.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google
.
Browser Plugin
You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link:
:
https://tools.google.com/dlpage/gaoptout?hl=de.
For more information on how Google Analytics handles user data, please refer to Google’s Privacy Policy:
https://support.google.com/analytics/answer/6004245?hl=de.
Retention period
Data stored by Google at the user and event levels that is linked to cookies, user identifiers (e.g., User ID), or
advertising IDs (e.g., DoubleClick cookies, Android Advertising ID) is anonymized or deleted after 14 months.
For more details, please see the following link:
https://support.google.com/analytics/answer/7667196?hl=de.
6. Newsletter
CleverReach
CleverReach
This website uses CleverReach to send newsletters. The provider is CleverReach GmbH & Co. KG,
, Schafjückenweg 2, 26180 Rastede, Germany (hereinafter: “CleverReach”). CleverReach is a service that allows
to organize and analyze newsletter distribution. The data you enter at
to subscribe to the newsletter (e.g., your email address) is stored on CleverReach’s servers in Germany or Ireland.
Our newsletters sent via CleverReach allow us to analyze the behavior of newsletter recipients. This
enables us, among other things, to analyze how many recipients opened the newsletter and how often each link in the
newsletter was clicked. Using what is known as conversion tracking, we can also analyze whether, after
clicking the link in the newsletter, a predefined action (e.g., purchasing a product on this website) took place.
For more information on data analysis by CleverReach newsletters, please visit:
https://www.cleverreach.com/de/funktionen/reporting-und-tracking/.
Data processing is based on your consent (Art. 6(1)(a) GDPR). You may revoke this consent at any time by unsubscribing from the newsletter at
. The lawfulness of data processing operations that have already taken place at
remains unaffected by this revocation.
If you do not want CleverReach to analyze your data, you must unsubscribe from the newsletter. To do so, we provide a link for this purpose in every
newsletter message.
The data you have provided to us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the
newsletter, and will be deleted from the
newsletter distribution list after you unsubscribe. Data that we have stored for other purposes remains unaffected by this.
After you unsubscribe from the newsletter mailing list, your email address may be stored in a blacklist by us or the newsletter service provider
to prevent future mailings. The data from the blacklist is used solely for this
purpose and is not combined with any other data. This serves both your interest and our interest in
complying with legal requirements regarding the distribution of newsletters (legitimate interest within the meaning of Art. 6(1)
lit. f GDPR). There is no time limit on inclusion in the blacklist. You may object to this storage at
provided that your interests outweigh our legitimate interest.
For more information, please refer to CleverReach’s privacy policy at:
https://www.cleverreach.com/de/datenschutz/.
7. Plugins and Tools
YouTube
YouTube
This website embeds videos from YouTube. The operator of the site is Google Ireland Limited (“Google”),
Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in enhanced privacy mode. According to YouTube, this mode ensures that YouTube does not store any information
about visitors to this website before they watch the video. However, the enhanced privacy mode does not necessarily prevent data from being shared with
YouTube partners. For example, YouTube—
—establishes a connection to the Google DoubleClick network regardless of whether you watch a video.
As soon as you play a YouTube video on this website, a connection is established with YouTube’s servers.
This informs the YouTube server which of our pages you have visited. If you are logged into your YouTube account at
, you allow YouTube to associate your browsing activity directly with your personal profile. You can prevent this at
by logging out of your YouTube account.
Furthermore, after you start a video, YouTube may store various cookies on your device or use comparable
recognition technologies (e.g., device fingerprinting). In this way, YouTube can obtain information about
visitors to this website. This information is used, among other things, to collect video statistics, improve
user experience, and prevent fraud attempts.
In some cases, after a YouTube video is started, additional data processing operations may be triggered over which we at
have no control.
We use YouTube to ensure that our online content is presented in an engaging manner. This constitutes a legitimate interest on the part of
within the meaning of Article 6(1)(f) of the GDPR. If consent has been obtained,
processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR. Consent may be revoked at any time
.
For more information about data protection on YouTube, please see their Privacy Policy at:
https://policies.google.com/privacy?hl=de.
Google Web Fonts
This site uses so-called web fonts, provided by Google, to ensure consistent font display.
When you visit a page, your browser loads the necessary web fonts into its cache to display text and fonts correctly
.
To this end, the browser you are using must establish a connection to Google’s servers. As a result,
Google becomes aware that this website has been accessed via your IP address. The use of Google WebFonts is based on
Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the uniform
display of fonts on its website. If consent has been requested (e.g.,
consent to the storage of cookies), processing is carried out exclusively on the basis of Article 6(1)(a)
of the GDPR. Consent may be revoked at any time.
If your browser does not support web fonts, a default font from your computer will be used.
For more information about Google Web Fonts, visit
https://developers.google.com/fonts/faq
and Google’s Privacy Policy:
https://policies.google.com/privacy?hl=de.
Adobe Fonts (Adobe Typekit)
This website uses Adobe web fonts to ensure consistent display of certain fonts. The provider is Adobe
Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe).
When you visit this website, your browser downloads the necessary fonts directly from Adobe so that they can be displayed correctly on your device
. In doing so, your browser establishes a connection to Adobe’s servers in the United States. As a result,
Adobe becomes aware that this website was accessed via your IP address. According to Adobe, no cookies are stored when the fonts are provided at
.
The storage and analysis of the data are based on Article 6(1)(f) of the GDPR. The website operator has a
legitimate interest in ensuring a consistent typographic appearance on its website. If consent has been requested via
(e.g., consent to the storage of cookies), processing is carried out exclusively
on the basis of Article 6(1)(a) of the GDPR. Consent may be revoked at any time.
Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For details, please see:
https://www.adobe.com/de/privacy/eudatatransfers.html.
For more information about Adobe Fonts, visit:
https://www.adobe.com/de/privacy/policies/adobe-fonts.html.
Adobe’s Privacy Policy is available at:
https://www.adobe.com/de/privacy/policy.html.
BootstrapCDN
To deliver each of our web pages quickly and securely to you on all devices, we use the BootstrapCDN content-
-delivery network (CDN) provided by the American software company StackPath, LLC, located at 2912 McKinney Ave., Suite 1100,
, Dallas, TX 75201, USA.
Learn more about data protection here:
https://www.stackpath.com/legal/privacy-statement/.
A CDN is a network of regional servers that enables content—especially large files and high traffic spikes—to be delivered or handled quickly at
.
Google Maps
This site uses the Google Maps mapping service. The provider is Google Ireland Limited (“Google”), Gordon House,
Barrow Street, Dublin 4, Ireland.
To use the features of Google Maps, it is necessary to store your IP address. This information is typically transmitted to a Google server in the United States at
and stored there. The provider of this site has no
influence over this data transmission. When Google Maps is enabled, Google may use Google Web Fonts
to ensure consistent font display. When you access Google Maps, your browser loads the required web fonts into its
browser cache to display text and fonts correctly.
We use Google Maps to ensure an appealing presentation of our online offerings and to make it easy for users to find the locations listed on our website at
. This constitutes a legitimate interest within the meaning of
Art. 6(1)(f) of the GDPR. If consent has been requested, processing
is carried out exclusively on the basis of Article 6(1)(a) of the GDPR. Consent may be revoked at any time.
Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For details, see:
https://privacy.google.com/businesses/gdprcontrollerterms/
and
https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
For more information on how user data is handled, please see Google’s Privacy Policy:
https://policies.google.com/privacy?hl=de.
Gstatic (Google Static)
This site uses the Google Static service. The provider is Google Ireland Limited (“Google”), Gordon House,
Barrow Street, Dublin 4, Ireland.
Gstatic.com is a Google domain used to deliver static content (images, CSS, JavaScript). The purpose is
to improve network speed for users and reduce bandwidth usage in order to make browsing
more efficient. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. If
consent has been obtained, processing is carried out exclusively on the basis of Article 6(1)(a)
of the GDPR. Consent may be withdrawn at any time.
Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For details, see:
https://privacy.google.com/businesses/gdprcontrollerterms/
and
https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
For more information on how user data is handled, please see Google’s Privacy Policy:
https://policies.google.com/privacy?hl=de.
8. Audio and Video Conferences
Data Processing
Data Processing
We use online conferencing tools, among other methods, to communicate with our customers. The specific tools we use at
are listed below. When you communicate with us via video or audio conference over the Internet,
your personal data will be collected and processed by us and the provider of the respective conferencing tool.
The conference tools collect all data that you provide or use in connection with the tools (email address
and/or your phone number). Furthermore, the conference tools process the duration of the conference, the start and end times of your participation in the conference (
), the number of participants, and other contextual information related to the communication process (
) (metadata).
In addition, the tool provider processes all technical data necessary for handling online communication at
. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and
-version, client version, camera type, microphone or speaker, and the type of connection.
If content is shared, uploaded, or otherwise made available within the tool, this content
is also stored on the tool providers’ servers. Such content includes, in particular, cloud recordings,
chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared
while using the service.
Please note that we do not have full control over the data processing operations of the tools we use.
Our options depend largely on the corporate policies of the respective provider. For more information on
data processing by the conference tools, please refer to the privacy policies of the respective tools, which we have listed below this text at
.
Purpose and Legal Basis
The conference tools are used to communicate with prospective or existing contractual partners or to offer certain
services to our customers (Art. 6(1), sentence 1, lit. b GDPR). Furthermore, the use of the tools
serves to generally simplify and expedite communication with us or our company (legitimate interest
within the meaning of Art. 6(1)(f) GDPR). To the extent that consent has been requested, the use of the relevant
tools is based on this consent. Consent may be revoked at any time with future effect.
Retention period
The data we collect directly through video and conferencing tools is deleted from our systems as soon as
you request that we delete it, revoke your consent to its storage, or the purpose for storing the data
no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory
retention periods remain unaffected.
has no control over how long your data is stored by the operators of the conferencing tools for their own purposes. For more details, please contact the operators of the conferencing tools directly.
Conference Tools Used
We use the following conferencing tools:
Zoom
We use Zoom. This service is provided by Zoom Communications Inc., San Jose, 55 Almaden Boulevard, 6th Floor,
San Jose, CA 95113, USA. For details on data processing, please refer to Zoom’s Privacy Policy:
https://zoom.us/de-de/privacy.html.
Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For details, please see:
https://zoom.us/de-de/privacy.html.